Gov. Dan McKee’s office announced Tuesday that the RIBridges Data Breach Hotline would be available daily. The toll-free, multilingual hotline (833-918-6603) is open Monday through Friday, 9 a.m. to 9 p.m., and weekends 11 a.m. to 8 p.m.
Call center staff can provide guidance on protecting personal information but cannot answer questions about state benefits or confirm if specific data was compromised. More updates are available on cyberalert. ri.gov.
The state Department of Human Services (DHS) has also extended office hours at its Pawtucket location (249 Roosevelt Ave.) and two Providence locations (1 Reservoir Ave. and 125 Holden St.) until 7 p.m., Tuesday through Thursday this week. DHS will also extend its call center hours on these dates. The DHS call center can be reached at 1-855-697-4347.
The affected RIBridges programs include:
Medicaid
Supplemental Nutrition Assistance Program (SNAP)
Temporary Assistance for Needy Families (TANF)
Child Care Assistance Program (CCAP)
Health coverage purchased through HealthSource RI Rhode Island Works (RIW)
Long-Term Services and Supports (LTSS)
General Public Assistance (GPA) Program
At HOME Cost Share
Comments
No comments on this item Please log in to comment by clicking here