RI Hospitality Association to Host Customer Service Training

Posted by mschulte908

The Rhode Island Hospitality Association will host a customer service training program on Monday, April 16th and Monday, April 23rd. Members and nonmembers alike will have the opportunity to polish their customer service techniques through a series of informative role-playing activities.

The event will include training in customer-centric service, greeting and seating customers, dining room service, guest payment and service recovery, and marketing the positive guest service experience.

Cost:

Members: $149.00

Nonmembers: $199.00

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